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Professional Profile:
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Senior level executive that has over ten years of experience in the
marketing, design, and development of IT solutions.
Background includes hands-on experience in virtually every functional and organization role within an IT organization
from top executive, such as President and Chief Executive Officer, to roles in
marketing, business development, product management, design, quality assurance, training, recruiting, customer service, and developer.
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Seasoned expert able to balance and manage human and financial assets to maximize return on investment while ensuring
team effectiveness coupled with on-going customer and dealer/end-user satisfaction in the
marketplace.
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Personally involved in cradle to market IT projects for several products developed both for the end-user and development
communities. These projects include code generators, disaster recovery, payroll,
and office automation. Experience
includes over ten years background in the delivery of online commerce services supported by
Internet, online services, and bulletin boards.
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Recognized effective leader and innovator that has been successful at building, managing, motivating and retaining
talented, empowered teams within both small and large diverse international organizations. |
Work Experience:
Sedona Technologies, Moline, IL
(W-2 Contract working out of Tampa, FL)
Deployment Associate
11/2009 - 3/2010
Involved with IBM, as a contractor, in the deployment of
computer equipment to IBM client offices (State Farm) in the Tampa Bay Area.
Sedona Technologies, Moline, IL
(W-2 Contract working out of Tampa, FL)
Deployment Associate
7/2008 - 11/2008
Involved on a national level with IBM, as a contractor, in
the deployment of computer equipment to IBM client offices. Work also
included function of providing in-field training for new contractors coming
into the project.
Goblin Shoppe LLC, Tampa, FL
General Manager
4/2004 - 11/2007
Launched and managed the model Games Workshop Rogue Trader (Independent Retailer) location in the United States
with the focus on providing the best product resource and in-store tabletop gaming place in the southeast. Facility
offers a minimum of two (2) Games Workshop registered tournament events every month. Designed and maintained
Goblin Shoppe website, which is widely recognized as a key resource for both Games Workshop hobbyists and other
Games Workshop independent retailers. The store location viewed as a destination for Games Workshop hobbyists
throughout the United States and frequently visited by international visitors.
International Debt Management Corporation
(IDM),
Clearwater, FL
Vice President of Business
Development
1/1999 - 03/2004
Provided strategic planning to maximize the use of Internet for financial
services startup organization specializing in assisting businesses facing
difficulties with their accounts payable. Able to not only facilitate
continued business development but also provided superior customer services
to existing clients throughout the United States and Canada. Personally
worked to ensure that firm was equipped to supply infrastructure to support
business development for management team, clients, internal staff, and
international cadre of independent broker associates. Provided leadership
for training and mentor services to management, internal staff, and
independent broker associates to ensure awareness of and ability in new
business development methods is seamlessly integrated into the company
business model. Worked to build network of over 200 independent broker
associates throughout United States and Canada generating new business for
at the rate of near $2 million per month.
Independent Contractor, Tampa, FL US
9/1997
- 12/1998
Provided Internet and general IT consulting services for a medical
malpractice insurance agent, a real estate office, a multinational office
products manufacturer and distributor, and a software distributor. Delivered
Internet consulting work included web design, development and deployment
plus training in the fundamentals of Internet marketing.
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Worked in
the capacity of Senior Manager for Application Development for a multinational office
products manufacturer and distributor when the organization required additional project
planning assistance at the outset of a series of major separation and integration
projects.
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Provided administrative and technical consulting for medical malpractice insurance and real estate office at a time when
they were seeking to increase internal productivity while moving to building new
Internet based office automation procedures into the
daily office practice. Engagements included analysis and reporting on existing office practices to ensure that functionality
of office performance was maintained during and after transition to Internet
based routines. |
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Designed,
developed and deployed web presence for a real estate brokerage firm and an online software distributor. Scope of
work included not only all design and development aspects of physical website, including promotion, but also all
deliverables to be used by the online software distributor in working with both software vendors and customers. |
Jenernet Corporation, Tampa, FL US
Startup Java source code generator company
President & CEO
8/1996
- 8/1997
Launched a Pacific Rim financed startup software firm created to deliver a
suite of Java technology software development tools (JenAva and JenAva
JG).
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Analyzed industry requirements to provide design specification for powerful and easy-to-use Java source code generator
tool line written using Microsoft C++ MFC. |
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As
development team worked to completion, performed testing to ensure that development team
was in compliance with product specifications. |
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Upon
completion of analysis provided development plan that provided for recruitment, briefing,
and management of international development. |
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During
the development phase monitored progress through analysis of a series of reporting
instruments designed for task. |
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Concurrent with the coding work managed and reviewed writing of product documentation. |
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Designed and developed all product literature and marketing materials, including company website. Upon completion of
analysis provided development plan that provided for recruitment, briefing, and management of international development. |
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Organized
and produced product line launch at COMDEX Fall 1996. |
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Acting as company Chief Technology Officer applied marketing knowledge to the Internet and developed online channels
for the promotion and distribution of the product line. |
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Established online distribution through over 35 electronic distribution stores, three (3)
online book stores, and over 40 online software listing services. |
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Created custom Website using Microsoft FrontPage that was independently recognized and rated as one of the Top 21
Internet Services and Products websites, and the only website listed in the Java category. |
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Delivered a series of Java technology seminars at the InternetWorld International Trade Show and Conference in Singapore
and for private and Ministry of Information Industry groups in the People's Republic of China. |
PRO-C Incorporated, Tampa, FL US
US Java source code generator co-organized with Canadian C source
code generator company
Senior Product Management and
Marketing Manager 9/1995 - 7/1996
Provided product management and marketing expertise for line of Java
source code generators.
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Coordinated development, testing, customer service, and marketing functions for launch of
product line. |
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Provided
ongoing analysis on Java technology issues related to targeted markets. |
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Launched
products as a pioneer in the field of Electronic Software Distribution (ESD). |
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Generated
over $60,000 in online sales in first two months after product launch. |
Independent Contractor, Tampa, FL US
2/1994 - 9/1995
Provided computer consulting services that included system and
needs analysis, product acquisition, installation, training, and help desk services to a
variety of organizations, including a CPA practice, a law practice, a multi-office
charitable fund raising organization, and a real estate office. The system and needs
analysis work focused on ensuring that clients had clearly defined their requirements and
had opportunity to review all solutions meeting their needs prior to making a firm
decision on any purchase.
PRO-C Limited, Tampa, FL US
US extension operation of Canadian C source code generator company
Manager, Special Projects
1/1992
- 2/1994
Provided senior
project management responsibility for systems training, customer service,
quality control, and technical assistance/support functions of an
international software publishing company producing a line of C code
generators.
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Communicated results of operation to senior product development personnel and served as
member of the product development committee. |
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Streamlined delivery of services to all distributors and end-users. |
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Designed,
developed, and installed system to track all distributor and end-user contacts. |
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Coordinated all training activities, including international distributor and technical
training. |
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Completely redesigned and developed company training and marketing presentations,
including COMDEX show presentation. New courses not only included more material but also
were more interesting for participants. |
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Developed series of sample applications made available to end-users
unable to participate in formal training seminars. |
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Created
an additional setup/configuration program that resulted in reduction of installation
related inquires to near zero. |
Caro Research, Tampa, FL US
Independent VAR, Distributor, Consulting, and Software Development organization
Executive Director
5/1980
- 12/1991
Provided senior
executive management for value added reseller firm providing management
consulting services to small and larger business organizations. Services
provided included: management assessment; system (hardware and software)
needs analysis; system specification preparation; system development and
buildup; on-site installation; implementation training; and, on-going
end-user system support.
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Broad
knowledge of a range of industries provided means to service variety of clients, including
manufacturers, distributors, accountants, lawyers, medical services businesses, and
temporary help/employee leasing organizations. Delivered software solutions included Big 4
(General Ledger, Accounts Receivable, Accounts Payable, and Inventory) plus payroll
(including benefits and human resources), Job Cost, and MRP. |
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Developed
a custom payroll and human resources program designed specifically for use by a Temporary
Help and Employee Leasing organization. |
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Developed
a custom office resource reference and disaster recovery front-end program that could be
used by any type of organization. |
PRE-1980
Prior to forming Caro Research worked as consultant to
management with firms in the US and Kingdom of Saudi Arabia. While in Kingdom of Saudi
Arabia worked in capacity of Managing Director for an architectural/engineering firm just
as it had obtained a contract to provide services to the Arabian American Oil Company
(ARAMCO). Recruited architectural and engineering staff. Designed and installed in-house
accounting system. Also expanded private-sector commercial and residential business for
firm while working with Government Relations staff to obtain additional work visas for new
staff being recruited from US and other countries.
Originally trained as an IBM Customer Engineer while serving
with the US Army Security Agency in US and Japan. Functioned as Data Processing NCOIC at
Army Security Agency's National Inventory Control Point maintaining a 32,000 line item
inventory. Data Center also had responsibility for running payroll for nearly two thousand
military personnel. Held top
secret crypto access security clearance.
EDUCATION:
University of South Florida (Tampa,
Florida)
Master of Arts Political Science (International Relations/Comparative Politics)
Curriculum tailored to meet needs for international business
University of South Florida
(Tampa,
Florida)
Bachelor of Arts, Social Science Interdisciplinary
Special curriculum major for superior students with multi-discipline career objectives
ASSOCIATIONS, PUBLICATIONS, HONORS:
Director, Townhomes of Country View Homeowner's Association, 2006-2009;
District Commissioner, Assistant District Commissioner, District Committee Member, Scoutmaster, Boy Scouts of America, 1992-2000; Member,
Association for Computing Machinery, 1985-; Managing Editor, The International Round Table, 1986-1996; Deputy Governor,
Life Patron and Research Advisor Board Member, American Biographical Association, 1985-; Member, International
Biographical Centre Advisory Council, 1989-; Life Member, World Institute of Achievement, 1985-.
"Community
Commerce Centers: The 21st Century Workplace", 2008; "Executive
Search At The Dawn Of A New Millennium", 1999; "Internet Use and Opportunities for Recruiters and
Computer Consulting Organizations", 1997; "Java Tutorial Seminar", 1997; "COMET - Critical Office Management", 1990; "Expanding
Business PCs", 1988; "The Emerging Personal Corporate Value-Added
Reseller", 1985;
"The Warmware Gap", 1983; "Technology
as a Social Change Factor in the Development of the Arab World",
1975.
"Who's Who in the World", "Who's Who of Emerging Leaders in America", "Who's Who in Finance and Industry", "Who's
Who in the South and Southwest", "Directory of Distinguished Americans", "Personalities of America", "Personalities of the
South", "Men of Achievement", "Who's Who in the Computer Industry", "Directory of Leading Computer Consultants",
"International Who's Who of Intellectuals", "International Businessmen's Who's Who", "Dictionary of International
Biography", "International Book of Honor".
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